Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

Updated firefox, now I am unable to connect to the internet via mozilla but other browsers still work

  • 1 resposta
  • 17 têm este problema
  • 9 visualizações
  • Última resposta por TonyE

XtortioN
XtortioN
more options

When mozilla asked my for an update several months ago I chose to skip the install and wait. Did the install soon after and firefox stopped working even though my connection to the internet is fine. I uninstalled mozilla firefox, used another browser to access the mozilla website to reinstall firefox. This fixed my problem and firefox was working again, until another update came along. This time attempting to uninstall and reinstall did nothing. Once again I am left using another browser to use the support forum and firefox is not working. Please help!!

When mozilla asked my for an update several months ago I chose to skip the install and wait. Did the install soon after and firefox stopped working even though my connection to the internet is fine. I uninstalled mozilla firefox, used another browser to access the mozilla website to reinstall firefox. This fixed my problem and firefox was working again, until another update came along. This time attempting to uninstall and reinstall did nothing. Once again I am left using another browser to use the support forum and firefox is not working. Please help!!

Todas as respostas (1)

TonyE
TonyE
  • Moderator
more options

That is an indication that a firewall is blocking the new version of Firefox. For details see Firefox can't load websites but other browsers can.