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If I click on an e-mail address link in a web page instead of a blank message opening I always get a pop up screen with a log-in for googlemail. I do not have and do not want a googlemail account. I just want to be able to send e-mails using Outlook.

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  • 8 têm este problema
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  • Última resposta por dillyannbo

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If I click on an e-mail address link in a web page instead of a blank message opening I always get a pop up screen with a log-in for googlemail. I do not have and do not want a googlemail account. I just want to be able to send e-mails using Outlook.

If I click on an e-mail address link in a web page instead of a blank message opening I always get a pop up screen with a log-in for googlemail. I do not have and do not want a googlemail account. I just want to be able to send e-mails using Outlook.

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Solução escolhida

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OUtlook was already set as the mail client for FF, and is my operating system (XP)'s default mail programme. therefore problem not solved at all. what I get whenever I follow a link in a webpage to send an e-mail is a little pop up window asking me to sign in to gmail or open an account. any other suggestions?

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I forgot to say in my last reply that I tried changing to 'always ask me' for the mail programme in FF, but that does not work either, I still get the gmail pop up

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With Firefox closed, delete the mimeTypes.rdf file in your Profile folder. Firefox will re-create that file when it is opened the next time.
http://support.mozilla.com/en-us/kb/Profiles#How_to_find_your_profile

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Sorry - tried that and it doesn;t make the slightest difference. i still get the same pop up window telling me to sign in or sign up to Gmail and no e-mail window.

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Maybe a setting in the Google Toolbar extension that you have installed is overriding the "mailto" setting in Firefox preferences. Disable the GTB extension and see if helps.

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Hallelulah, hallelulah, hallelulah! there was a setting on the google toolbar that said"use gmail for mailto links" and it had a tick in it. Just unticked it and hey presto. thanks