Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

When I click options in addons/extensions the addon window freezes and I have to use the task manager to end the process. Any solutions?

  • 1 resposta
  • 10 têm este problema
  • 3 visualizações
  • Última resposta por TonyE

casalang
casalang
more options

When I click options in addons/extensions the addon window freezes and I have to use the task manager to end the process. Any solutions?

When I click options in addons/extensions the addon window freezes and I have to use the task manager to end the process. Any solutions?

Todas as respostas (2)

TonyE
TonyE
  • Moderator
more options

There may be a problem with one of the files that stores details of installed extensions. Try deleting these files as shown in the "Corrupt extension files" section of this link - https://support.mozilla.com/kb/Unable+to+install+add-ons

Though that article is not specifically about your problem, the method shown in the corrupt extension files section may help. When you restart Firefox after deleting those files, the list of installed extensions is rebuilt and this will hopefully fix your problem.

mrpoopybutt
mrpoopybutt
more options

I had the same problem after installing Firefox 4. I fixed it by following the "corrupt extension files" suggestion.