Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

I posted a problem, and received an email to confirm my email address. The link given would not confirm my email address

  • 4 respostas
  • 48 têm este problema
  • 1 visualização
  • Última resposta por evnln

more options

The email I received from Firefox: Before your Firefox Help question (Links in gmail go to bad address) can be seen by our support community, you need to confirm the account you just created by clicking on the link below:

I had to post the link in a new window, and the new page says: Something is wrong

We could not activate your account. Please make sure that you have clicked the correct link in your email or typed in the correct address.

The email I received from Firefox: Before your Firefox Help question (Links in gmail go to bad address) can be seen by our support community, you need to confirm the account you just created by clicking on the link below: I had to post the link in a new window, and the new page says: Something is wrong We could not activate your account. Please make sure that you have clicked the correct link in your email or typed in the correct address.

Solução escolhida

It sounds as if this was just a premature automated response because of some slight delay. Clearly the confirmation did go through because your post has in fact appeared on the site. I don't think there is anything to worry about.

Ler esta resposta no contexto 👍 2

Todas as respostas (4)

more options

Solução escolhida

It sounds as if this was just a premature automated response because of some slight delay. Clearly the confirmation did go through because your post has in fact appeared on the site. I don't think there is anything to worry about.

more options

Apparently, Kenjay is correct. I am logged in and am posting this reply. However, when clicking on the link to activate account, I still get a sorry problem message. I plan to delete the email with the link and call it good.

more options

Thanks, problem solved.

more options

Something is wrong

We could not activate your account. Please make sure that you have clicked the correct link in your email or typed in the correct address.

And my new post is not on the forum. It's titled "how do I get rid of the blank space at the bottom of the new Firefox menu?"

Modificado por evnln a