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Trying to install the new version 6.0 i'm asked to turn off firefox--but it's not turned on so, help?

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I've been trying to install 6.0...i run it, and do the installation, but at a certain point it will go no further, with a notice: turn off firefox...but i've never turned it on...can't locate it...suggestions?

I've been trying to install 6.0...i run it, and do the installation, but at a certain point it will go no further, with a notice: turn off firefox...but i've never turned it on...can't locate it...suggestions?

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Must be the "hang at exit" problem. That is usually caused by and Add-on (Extension or Plugin)

  1. Stop the Firefox process:
  2. Why Firefox may hang:
  3. Use Firefox Safe Mode to find a problem with an Extension or Plugin:


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