Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

I have had a umber of requests to update Firefox. When I have tried at various times, the "connecting to the update server" window runs indefinitely.

  • 1 resposta
  • 1 tem este problema
  • 5 visualizações
  • Última resposta por cor-el

more options

I have A MacBook Pro. I have had repeated requests/warnings to update. When I try a widow appears saying: "Downloading Firefox" then below is a bar with moving diagonal blue stripes and a pause sign on the right end and below says "contacting to the update server..." This has run for many minutes on a number of occasions but nothing else happens. Currently I am running Firefox 6.0.2 on Mac OS X 10.6.8 2,6 GHz Intel Core 2 Duo. Memory 4 GB MHz DDR3

I have A MacBook Pro. I have had repeated requests/warnings to update. When I try a widow appears saying: "Downloading Firefox" then below is a bar with moving diagonal blue stripes and a pause sign on the right end and below says "contacting to the update server..." This has run for many minutes on a number of occasions but nothing else happens. Currently I am running Firefox 6.0.2 on Mac OS X 10.6.8 2,6 GHz Intel Core 2 Duo. Memory 4 GB MHz DDR3

Todas as respostas (1)

more options

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.