Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Firefox hangs indefinitely after opening Preferences

  • 4 respostas
  • 1 tem este problema
  • 2 visualizações
  • Última resposta por Jake

more options

This morning I noticed that Firefox hangs indefinitely whenever I open Preferences and navigate to the Applications tab. I have tested this using Firefox beta and Firefox Aurora. I have also tested this using a completely new account. It always results in the same outcome.

The only correlation I can make is that I was asked to update Flash recently (yesterday or today) by YouTube, saying I was running a version lower than 10. I knew this was a ridiculous claim, but I installed an update anyway. YouTube still gave me the same error, so I uninstalled then reinstalled Flash. Flash now works fine. I'm not sure if the issue was happening before I updated Flash, but that is when I noticed it.

This morning I noticed that Firefox hangs indefinitely whenever I open Preferences and navigate to the Applications tab. I have tested this using Firefox beta and Firefox Aurora. I have also tested this using a completely new account. It always results in the same outcome. The only correlation I can make is that I was asked to update Flash recently (yesterday or today) by YouTube, saying I was running a version lower than 10. I knew this was a ridiculous claim, but I installed an update anyway. YouTube still gave me the same error, so I uninstalled then reinstalled Flash. Flash now works fine. I'm not sure if the issue was happening before I updated Flash, but that is when I noticed it.

Modificado por Jake a

Todas as respostas (4)

more options

Try to delete the mimeTypes.rdf file in the Firefox Profile Folder.

  • Help > Troubleshooting Information > Profile Directory: Open Containing Folder
more options

No luck. I deleted it and fired up Firefox and had the same result.

The odd thing is it happens across different profiles.

more options

Bump. No one has any other options? I've found similar problems in different versions, but none of them have solutions...is this honestly an unsolvable problem?