Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

cant load any secure (https) sites in Firefox or IE, but can load ever other site

  • 3 respostas
  • 4 têm este problema
  • 8 visualizações
  • Última resposta por JohnBest

more options

I've cleared all cache and cookies, scanned the computer, re-installed FireFox...nothing works. Again every other website work fine, but it says "Unable to Connect" when I try to access any https site, or site I need to login to....like gmail or Facebook

I've cleared all cache and cookies, scanned the computer, re-installed FireFox...nothing works. Again every other website work fine, but it says "Unable to Connect" when I try to access any https site, or site I need to login to....like gmail or Facebook

Solução escolhida

Hello 'gain,

are you using some shared internet connection ? There may be an administrator behind it restricting on purpose access to some websites.

If not, I would advise downloading some antivirus and scanning your computer with it.

Did you notice any kind of slow-down, unwanted alerts within windows itself ?

Let me know,

Ler esta resposta no contexto 👍 0

Todas as respostas (3)

more options

Hello,

I guess this is sudden, so did you install any 3rd party plugins/software on your computer ? Download managers which scan for links, and antivirus/firewall monitoring your connection could be the reason you can't access to these specific pages.

Have a nice day,

more options

No new software or anything....last week FireFox starting saying gmail login pages were not authentic, then when I went to click on exception it worked sometimes...then that stopping working, and I'd have to shut the computer down and after restarting it would allow me to login in to https sites....then tonight nothing works.....btw I'm a complete computer novice...just an fyi

more options

Solução escolhida

Hello 'gain,

are you using some shared internet connection ? There may be an administrator behind it restricting on purpose access to some websites.

If not, I would advise downloading some antivirus and scanning your computer with it.

Did you notice any kind of slow-down, unwanted alerts within windows itself ?

Let me know,