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When I recently upgraded to Firefox 9.0.1, whenever I try to print from the internet, the printing is in greyscale, not in black ink and the color is in half-tones. Please tell me what to reset . Thanks..

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  • Última resposta por chefnla

chefnla
chefnla
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I can't get my printer to print from the internet in full color and black inks. It only comes out in greyscale, or half the amount of color.

I can't get my printer to print from the internet in full color and black inks. It only comes out in greyscale, or half the amount of color.

Todas as respostas (2)

Matt_G
Matt_G
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Hi chefnla,

Have you looked at the Knowledge Base article Fix printing problems in Firefox? There is some good troubleshooting information in there. I would suggest that you try resetting your print settings.

Hopefully this helps!

chefnla
chefnla Proprietário da pergunta
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Thanks for your help Matt, but after trying the "Reset Printer setting" and "reset all printer settings" instructions, I am still unable to print in full ink from Firefox. I have to go to Safari and print anything I want from that browser. Any other advice you can send me to? I should have not upgraded my Firefox. I was doing it to apply for jobs as I couldn't get into a few sites. Thanks again!