Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Firefox is not loading the viewer so I can follow my online MS learning module.

  • 1 resposta
  • 2 têm este problema
  • 4 visualizações
  • Última resposta por the-edmeister

more options

I am trying to access the Microsoft e-learning module for Powerpoint and Firefox won't load the viewer so nothing is happening on the monitor. All that appears is a window that says, "Loading viewer please wait with a clock and a hand going round and round supposedly loading but its been "loading" for the last 10 minutes with no change. I've tried multiple links on the e-learning page but I get the same thing each time.

I am trying to access the Microsoft e-learning module for Powerpoint and Firefox won't load the viewer so nothing is happening on the monitor. All that appears is a window that says, "Loading viewer please wait with a clock and a hand going round and round supposedly loading but its been "loading" for the last 10 minutes with no change. I've tried multiple links on the e-learning page but I get the same thing each time.

Todas as respostas (1)

more options

You probably need a PowerPoint plugin for Firefox. Best to just use IE at Microsoft websites, as some parts of the various MS domains use ActiveX which is an IE "thing" that other browsers don't use.

https://support.mozilla.com/en-US/kb/ActiveX