Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

Firefox crashes

  • 1 resposta
  • 2 têm este problema
  • 1 visualização
  • Última resposta por AliceWyman

scorch
scorch
more options

Firefox goes directly to the crash reporter every time I try to open it. Won't even open in safe mode when I try.

Firefox goes directly to the crash reporter every time I try to open it. Won't even open in safe mode when I try.

Modificado por scorch a

Todas as respostas (1)

AliceWyman
AliceWyman
  • Moderator
more options

Firefox 9.0.1 Crash Report: https://crash-stats.mozilla.com/report/index/34358e47-58a5-43e6-b44a-17e782120214 

Related bug 716384 NEW Startup crash @ mozalloc_abort(char const* const) | mozalloc_handle_oom() | nsConsoleServiceConstructor

Nothing much helpful in the bug or crash report that I can see, except that some of the comments in the crash report refer to Norton 360 or Norton security. What security software do you have installed?

In any case, try turning off your security software temporarily, while you download Firefox 10.0.1 and install it over the top of your current version, by going to www.mozilla.org/firefox in another browser.

You can look through the following for other ideas: