Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Firefox crashes on startup

  • 2 respostas
  • 2 têm este problema
  • 1 visualização
  • Última resposta por cor-el

more options

Earlier today, firefox randomly crashed on me. Nothing seemed to cause it. Now it crashes immediately upon starting. I can't do anything, not even use any of the menu buttons or try starting it in safe mode, because it crashes so quickly.

Earlier today, firefox randomly crashed on me. Nothing seemed to cause it. Now it crashes immediately upon starting. I can't do anything, not even use any of the menu buttons or try starting it in safe mode, because it crashes so quickly.

Solução escolhida

Looks like a problem with writing to disk (startup cache?)

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

Ler esta resposta no contexto 👍 0

Todas as respostas (2)

more options

Let's try to start Firefox in Safe Mode, does that help at all? Also, try reading the article Firefox crashes, it does have some basic troubleshooting that you can try to see if it helps.

more options

Solução escolhida

Looks like a problem with writing to disk (startup cache?)

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See: