Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

Firefox Windows Completely Frozen

  • 2 respostas
  • 18 têm este problema
  • 1 visualização
  • Última resposta por cor-el

Brandino202
Brandino202
more options

For awhile now (since Firefox 12) whenever I open it, the entire browser is completely frozen. I can go around the issue and open a second Firefox window but I don't understand what is going on exactly. Nothing is responsive, my homepage loads, I can't exit the "frozen" window nor can I minimize it.

For awhile now (since Firefox 12) whenever I open it, the entire browser is completely frozen. I can go around the issue and open a second Firefox window but I don't understand what is going on exactly. Nothing is responsive, my homepage loads, I can't exit the "frozen" window nor can I minimize it.

Todas as respostas (2)

Tannn3r
Tannn3r
more options

Try the article Firefox Hangs.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If the new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See: