Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

An upgrade window appears when Mozilla is opened When this is clicked on Mozilla Firefox becomes redundant

  • 2 respostas
  • 2 têm este problema
  • 1 visualização
  • Última resposta por cor-el

temanuao
temanuao
more options

HI 

    When I open MF a script saying to install upgrade appears. When I click for the upgrade the script disappears and all icons for mozilla firefox become inoperable 
   
    Meaning that when clicking on the icon a message appears saying that the MF  has been removed or shifted rendering the MF icons inoperable. 
   
    I have had to use the [restore to an earlier time] twice to reinstate the program to an operable state
   
                             Please Advise
                                                     Temanuao
HI When I open MF a script saying to install upgrade appears. When I click for the upgrade the script disappears and all icons for mozilla firefox become inoperable Meaning that when clicking on the icon a message appears saying that the MF has been removed or shifted rendering the MF icons inoperable. I have had to use the [restore to an earlier time] twice to reinstate the program to an operable state Please Advise Temanuao

Todas as respostas (2)

finitarry
finitarry
more options

http://kb.mozillazine.org/Updates_reported_when_running_newest_version https://support.mozilla.org/en-US/kb/what-mozilla-maintenance-service

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If there are problems with updating then best is to download the full version of the Firefox installer.

Uninstall the currently installed version and delete the Firefox program folder to remove any leftover files.

Download a fresh Firefox copy and save the file to the desktop.

Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.

  • Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will also lose your personal data like bookmarks and passwords from profiles of other Firefox versions.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

Your bookmarks and other profile data are stored in the Firefox Profile Folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.