Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

crash not submitting

  • 3 respostas
  • 1 tem este problema
  • 2 visualizações
  • Última resposta por cor-el

Wink3
Wink3
more options

I try to submit the crash report and it's not going through. I uninstall the mozilla and redownload them again a few times and still not working. I need the mozilla back. The crash report still showing after it try to submit.

I try to submit the crash report and it's not going through. I uninstall the mozilla and redownload them again a few times and still not working. I need the mozilla back. The crash report still showing after it try to submit.

Todas as respostas (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure that your security software isn't blocking the crash reporter from sending the error report.

Wink3
Wink3 Proprietário da pergunta
more options

I turned off the firewall settings in my security software and still doesn't work. I need help...

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to delete the Crash Reports folder.

You can also check these registry keys to see if SubmitCrashReport (DWORD) has value = 1

  • HKEY_LOCAL_MACHINE\Software\Mozilla\Firefox\Crash Reporter\SubmitCrashReport: DWORD
  • HKEY_CURRENT_USER\Software\Mozilla\Firefox\Crash Reporter\SubmitCrashReport: DWORD