Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

I can't find sweetim, but everytime I log out of Firefox and back on, it shows up as the default keyword search. How can I fix this!!!!!

  • 2 respostas
  • 2 têm este problema
  • 11 visualizações
  • Última resposta por popcornart2

popcornart2
popcornart2
more options

I have checked my installed programs, the list of add ons on internet explorer and the one on Firfox, and cannot find sweetim. However, when I try to do a keyword search in the location bar, I am only able to do it twice, until I switch to a new tab. After that, the keyword search no longer works, and gives me a message saying that I haven't typed in the URL correctly or it doesn't exist. There seems to be some connection to www.amazon.com, because everytime I open a new tab and try to do a keyword search in the location bar, amazon.com moves to the top of the small search window, and google moves down. I cannot search in the small window when amazon.com is up, because it won't let me overwrite. When I check the about:config, and reset to the defaults after 2 keyword test searches, it sets back to the sweetim.toolbar as the default again. I was just resetting Firefox, but I think I've done that 8 or 9 times now, and I still have the problem. What should I do next to fix this?

I have checked my installed programs, the list of add ons on internet explorer and the one on Firfox, and cannot find sweetim. However, when I try to do a keyword search in the location bar, I am only able to do it twice, until I switch to a new tab. After that, the keyword search no longer works, and gives me a message saying that I haven't typed in the URL correctly or it doesn't exist. There seems to be some connection to www.amazon.com, because everytime I open a new tab and try to do a keyword search in the location bar, amazon.com moves to the top of the small search window, and google moves down. I cannot search in the small window when amazon.com is up, because it won't let me overwrite. When I check the about:config, and reset to the defaults after 2 keyword test searches, it sets back to the sweetim.toolbar as the default again. I was just resetting Firefox, but I think I've done that 8 or 9 times now, and I still have the problem. What should I do next to fix this?

Modificado por NoahSUMO a

Todas as respostas (2)

NoahSUMO
NoahSUMO
  • Top 25 Contributor
  • Moderator
more options

Try following the instructions in this guide and let me know if it works:
http://malwaretips.com/blogs/remove-sweetim-toolbar/

popcornart2
popcornart2 Proprietário da pergunta
more options

HI Noah: Thanks for your answer. I'm working my way through the blog, and trying to take all of the steps. Hitman Pro did find 5 trojans, and many remnants of other malware, so hopefully that will help. I'll post again when I've finished trying everything else. I had already run Malware Bytes, It did not find/remove the sweetim toolbar, but found a different trojan. Something is up with my antivirus I think.