Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

firefox 19 updated and freezes

  • 2 respostas
  • 1 tem este problema
  • 1 visualização
  • Última resposta por cor-el

chirayoju
chirayoju
more options

Firefox automatically updated itself to version 19, now I can open the browser but whenever I go to open a new page or click on anything the top of the browser goes grey and I cant do anything, all my icons, tabs etc are grey and cannot be clicked on. I have to use control panel to close the page. Have tried re-installing and it still does the same.

Firefox automatically updated itself to version 19, now I can open the browser but whenever I go to open a new page or click on anything the top of the browser goes grey and I cant do anything, all my icons, tabs etc are grey and cannot be clicked on. I have to use control panel to close the page. Have tried re-installing and it still does the same.

Solução escolhida

What happens with Firefox safe mode? Maybe an extension is acting up, or maybe hardware acceleration is causing problems.

Ler esta resposta no contexto 👍 0

Todas as respostas (2)

finitarry
finitarry
more options

Solução escolhida

What happens with Firefox safe mode? Maybe an extension is acting up, or maybe hardware acceleration is causing problems.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: