Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

ff22 has two top bars, both of which act simultaneously in the identical way. Furthermore, the BACK button doesn't light up on many web pages. That means I cann

  • 2 respostas
  • 2 têm este problema
  • 1 visualização
  • Última resposta por cor-el

frustrated2
frustrated2
more options

Problem #1.

The first top bar has a firefox logo at upper left corner and the words "Ask a Question/Mozilla Support-Mozilla Firefox" are on the logo's right side. The first top bar has minimize, overlap and close buttons at the upper right corner. When I click on the logo, a short menu drops from it, which has choices like "restore"..."close".

The second top bar has the word "Firefox" at the upper left corner with a downward arrow beside it. They look like white letters contrast to the orange background of a huge button. When I click on it, a double paned menu shows up. It has many choices such as new tab, new private window...bookmarks, history, download...exit. The second top bar also has minimize, overlap and close buttons at the upper right corner, too. There are 7 word titles "file, edit, view, history, bookmarks, tools and help" below that huge orange button at the upper left corner. The logos and the address bar are below the 7 words.

I don't need 2 top bars. They occupy too much screen property.

Problem #2 The BACK button doesn't light up and cannot work on many web pages.

Thank you

Problem #1. The first top bar has a firefox logo at upper left corner and the words "Ask a Question/Mozilla Support-Mozilla Firefox" are on the logo's right side. The first top bar has minimize, overlap and close buttons at the upper right corner. When I click on the logo, a short menu drops from it, which has choices like "restore"..."close". The second top bar has the word "Firefox" at the upper left corner with a downward arrow beside it. They look like white letters contrast to the orange background of a huge button. When I click on it, a double paned menu shows up. It has many choices such as new tab, new private window...bookmarks, history, download...exit. The second top bar also has minimize, overlap and close buttons at the upper right corner, too. There are 7 word titles "file, edit, view, history, bookmarks, tools and help" below that huge orange button at the upper left corner. The logos and the address bar are below the 7 words. I don't need 2 top bars. They occupy too much screen property. Problem #2 The BACK button doesn't light up and cannot work on many web pages. Thank you

Solução escolhida

It sounds like there is either an application or an extension of Firefox that is causing this problem.

You can launch Firefox in Safe mode to try and identify problems: http://mzl.la/MwuO4X

Also, this article might be of interest to you: http://mzl.la/NjT73w

--

Additionally, you can try and do a soft reset of Firefox if you are not able to solve this problem: http://mzl.la/MnSTZB

Ler esta resposta no contexto 👍 1

Todas as respostas (2)

krissie
krissie
  • Locale Leader
more options

Solução escolhida

It sounds like there is either an application or an extension of Firefox that is causing this problem.

You can launch Firefox in Safe mode to try and identify problems: http://mzl.la/MwuO4X

Also, this article might be of interest to you: http://mzl.la/NjT73w

--

Additionally, you can try and do a soft reset of Firefox if you are not able to solve this problem: http://mzl.la/MnSTZB

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Regarding the issues with the Back button, you also check for problems with the places.sqlite database file in the Firefox profile folder.