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unistall an internet toolbar

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  • Última resposta por spiritlala

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i downloaded something called shop.com that i know longer want and it also created a toolbar. When i go into programs I dont see it anywhere...the program or the toolbar, yet i cannot get rid of the toolbar

i downloaded something called shop.com that i know longer want and it also created a toolbar. When i go into programs I dont see it anywhere...the program or the toolbar, yet i cannot get rid of the toolbar

Solução escolhida

Hello,

Sorry to hear of your issue. I find an excellent support article, which will explains exactly what you need to do to fix your issue. Please click on the link below. Thanks for using Mozilla Firefox.

Cannot remove an add-on (extension or theme)

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Solução escolhida

Hello,

Sorry to hear of your issue. I find an excellent support article, which will explains exactly what you need to do to fix your issue. Please click on the link below. Thanks for using Mozilla Firefox.

Cannot remove an add-on (extension or theme)

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The above-linked article is for advanced troubleshooting. To try something simpler first:

Disable ALL nonessential or unrecognized extensions on the following tab:

orange Firefox button (or Tools menu) > Add-ons > Extensions category

Usually a link will appear above a disabled extension to restart Firefox to complete the process. You can wait until you finish clicking all the Disable buttons before doing the restart.

Any luck?

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perfection... thank you for knowledge imparted!