Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

I synced firefox information to the servers and exchanged my laptop. How can I get the new laptop to sync with my firefox data?

  • 1 resposta
  • 4 têm este problema
  • 1 visualização
  • Última resposta por the-edmeister

coolheat
coolheat
more options

I want to get my firefox sync data on my laptop. However, I haven't paired this device, I just have my information on the firefox servers under my account. How can I get the sync info on this new laptop?

I want to get my firefox sync data on my laptop. However, I haven't paired this device, I just have my information on the firefox servers under my account. How can I get the sync info on this new laptop?

Todas as respostas (1)

the-edmeister
the-edmeister
  • Moderator
more options

If you don't have a 2nd device available which is already setup with your Sync account, pairing can't be done.

In order to set up a new device when you can't "pair", you need three things; the user account name (email address used), the password for the account, and the Sync Key.

If you didn't make a copy of the Sync Key as prompted at the end of the Sync set up process, you can't successfully setup a new device and won't be able to recover your data.