Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

After upgrading I can't open any emails in my lotus notes

ddohm
ddohm
more options

I log into my work lotus notes email from my home using mail.mutualofomahabank.com. I have never had a problem in the past. It worked great. Now that I upgraded muy mozilla once into my lotus notes and go to open an email I get an error message and the email will not open. I had no trouble prior to upgrading. I tried to uninstall Mozilla and re-install, but the same version installs and the same problem happens. How do I fix this or revert back the the old version on Mozilla?

I log into my work lotus notes email from my home using mail.mutualofomahabank.com. I have never had a problem in the past. It worked great. Now that I upgraded muy mozilla once into my lotus notes and go to open an email I get an error message and the email will not open. I had no trouble prior to upgrading. I tried to uninstall Mozilla and re-install, but the same version installs and the same problem happens. How do I fix this or revert back the the old version on Mozilla?

Todas as respostas (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

What is the error message that you get?

What versions of Firefox did you have before and after?

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Bypass Firefox's Cache

Use Ctrl+Shift+r to reload the page fresh from the server.

Alternately, you also can clear Firefox's cache completely using:

orange Firefox button (or Tools menu) > Options > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now"

If you have a large hard drive, this might take a few minutes.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:

  • right-click and choose View Page Info > Security > "View Cookies"
  • Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"

In the dialog that opens, you can remove the site's cookies individually.

Then try reloading the page. Does that help?