Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Absolutely no videos will play.

more options

I'm a long time Firefox fan. Been using it forever. When ever there is an update/grade to either Firefox or Flash player, it just will not play any video. This happens every time. I've been troubleshooting this now for several days with no good being done. Now, Firefox crashes every time I try to use the support site so here I am using Google Chrome to type this. It would be very nice of you to figure out a permanent fix for Flash, even if you need to write Firefox own, onboard player. At least, don't release anything that does not run Flash and have a tested plug in that is fool proof. Now Firefox won't stay up long enough to contact you for help.

If you tell me to try something, rest assured I've tried everything I can think of. Not even Adobe has a good download for their latest update. Their site keeps sending me back to where i just came from.

I'm a long time Firefox fan. Been using it forever. When ever there is an update/grade to either Firefox or Flash player, it just will not play any video. This happens every time. I've been troubleshooting this now for several days with no good being done. Now, Firefox crashes every time I try to use the support site so here I am using Google Chrome to type this. It would be very nice of you to figure out a permanent fix for Flash, even if you need to write Firefox own, onboard player. At least, don't release anything that does not run Flash and have a tested plug in that is fool proof. Now Firefox won't stay up long enough to contact you for help. If you tell me to try something, rest assured I've tried everything I can think of. Not even Adobe has a good download for their latest update. Their site keeps sending me back to where i just came from.

Todas as respostas (3)

more options

Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.

Please reply back to us.

more options

After you are done testing the above method, click on my name on the left and in my profile there is a link to some of my unorthodox possible solutions that i have created a blog about that have resolved others issues and you will not find on these forums.

See link

https://support.mozilla.org/en-US/questions/981332

Best Regards

more options

Hi andythebeagle, among your travails, have you disabled the Flash Player plugin's protected mode feature? It's worth a try.

See this support article from Adobe under the heading "Last Resort": Adobe Forums: How do I troubleshoot Flash Player's protected mode for Firefox?