Firefox reports no .NET framework installed. .NET framework 3.5 SP 1 and all updates are installed. How do I resolve this?
Gateway computer RAM .99 GB Windoxs XP 2002 SP3 Windows Media Center Edition 2005 Microsoft Office 2007 All previous versions of .NET Framework and SPs installed .Net Framework 3.5 SP 1 All .NET Framework critical updates installed All critical updates installed as of Jan. 10, 2014
Solução escolhida
https://addons.mozilla.org/en-US/firefox/addon/microsoft-net-framework-assist/
I found the problem and the solution (above link). Thanks so much philipp and cor-el for your time.
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Here is the info from Trouble Shooting Firefox:
Application Basics
------------------
Name: Firefox
Version: 26.0
User Agent: Mozilla/5.0 (Windows NT 5.1; rv:26.0) Gecko/20100101 Firefox/26.0
Extensions
----------
Name: Adblock Plus
Version: 2.4
Enabled: true
ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Name: Ant Video Downloader
Version: 2.4.7.16
Enabled: true
ID: anttoolbar@ant.com
Name: Antmark extensions
Version: 0.7.3
Enabled: true
ID: antmark@ant.com
Name: Facebook Share Button
Version: 2.0
Enabled: true
ID: {d4e0dc9c-c356-438e-afbe-dca439f4399d}
Name: HP Smart Print
Version: 2.1.0.235
Enabled: true
ID: hpwebprint@hpwebprint.com
Name: Lightshot (screenshot tool)
Version: 3.1.0
Enabled: true
ID: {394DCBA4-1F92-4f8e-8EC9-8D2CB90CB69B}
Name: Troubleshooter
Version: 1.1a
Enabled: true
ID: troubleshooter@mozilla.org
Name: Microsoft .NET Framework Assistant
Version: 0.0.0
Enabled: false
ID: {20a82645-c095-46ed-80e3-08825760534b}
Important Modified Preferences
------------------------------
accessibility.typeaheadfind: true
accessibility.typeaheadfind.casesensitive: 1
accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.disk.smart_size_cached_value: 358400
browser.places.smartBookmarksVersion: 4
browser.search.useDBForOrder: true
browser.sessionstore.upgradeBackup.latestBuildID: 20131205075310
browser.startup.homepage_override.buildID: 20131205075310
browser.startup.homepage_override.mstone: 26.0
browser.tabs.loadInBackground: false
browser.zoom.full: false
dom.mozApps.used: true
extensions.lastAppVersion: 26.0
font.size.variable.x-western: 24
gfx.blacklist.direct2d: 3
gfx.blacklist.layers.direct3d10: 3
gfx.blacklist.layers.direct3d10-1: 3
gfx.blacklist.layers.direct3d9: 3
gfx.blacklist.layers.opengl: 3
gfx.blacklist.stagefright: 3
gfx.blacklist.suggested-driver-version: 6.1400.1000.5218
gfx.blacklist.webgl.angle: 3
gfx.blacklist.webgl.msaa: 3
gfx.blacklist.webgl.opengl: 3
network.cookie.cookieBehavior: 1
network.cookie.lifetimePolicy: 2
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1389313387
places.history.expiration.transient_current_max_pages: 26570
plugin.disable_full_page_plugin_for_types: application/pdf
plugin.importedState: true
plugin.state.np32dsw: 2
plugin.state.npdeployjava: 0
plugin.state.nppdf: 1
plugin.state.nprndlchromebrowserrecordext: 0
plugin.state.nprndlpepperflashvideoshim: 2
privacy.clearOnShutdown.offlineApps: true
privacy.cpd.offlineApps: true
privacy.cpd.siteSettings: true
privacy.donottrackheader.enabled: true
privacy.sanitize.migrateFx3Prefs: true
privacy.sanitize.sanitizeOnShutdown: true
privacy.sanitize.timeSpan: 0
security.default_personal_cert: Select Automatically
security.disable_button.openCertManager: false
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1388592965
Graphics
--------
Adapter Description: Intel(R) 82945G Express Chipset Family
Adapter Drivers: ialmrnt5
Adapter RAM: Unknown
Device ID: 0x2772
Direct2D Enabled: Blocked for your graphics driver version. Try updating your graphics driver to version 6.1400.1000.5218 or newer.
DirectWrite Enabled: false (0.0.0.0)
Driver Date: 4-25-2005
Driver Version: 6.14.10.4308
GPU #2 Active: false
GPU Accelerated Windows: 0/1 Basic Blocked for your graphics driver version. Try updating your graphics driver to version 6.1400.1000.5218 or newer.
Vendor ID: 0x8086
WebGL Renderer: Blocked for your graphics driver version. Try updating your graphics driver to version 6.1400.1000.5218 or newer.
windowLayerManagerRemote: false
AzureCanvasBackend: skia
AzureContentBackend: none
AzureFallbackCanvasBackend: cairo
AzureSkiaAccelerated: 0
JavaScript
----------
Incremental GC: true
Accessibility
-------------
Activated: false
Prevent Accessibility: 0
Library Versions
----------------
NSPR
Expected minimum version: 4.10.2
Version in use: 4.10.2
NSS
Expected minimum version: 3.15.3.1 Basic ECC
Version in use: 3.15.3.1 Basic ECC
NSSSMIME
Expected minimum version: 3.15.3.1 Basic ECC
Version in use: 3.15.3.1 Basic ECC
NSSSSL
Expected minimum version: 3.15.3.1 Basic ECC
Version in use: 3.15.3.1 Basic ECC
NSSUTIL
Expected minimum version: 3.15.3.1
Version in use: 3.15.3.1
Modificado por cor-el a
hello Sonoko, thanks for reporting with your troubleshooting information - i think i don't fully understand the problem yet. do you get a sort of error message when you're trying to use firefox or does the presumed lack of .NET in firefox cause any particular other issues?
philipp wrote: "hello Sonoko, thanks for reporting with your troubleshooting information - i think i don't fully understand the problem yet. do you get a sort of error message when you're trying to use firefox or does the presumed lack of .NET in firefox cause any particular other issues? "
Yes, my HP Smart Print in unable to work and freezes up.
@cor-el Sorry, that link didn't help.
Solução escolhida
https://addons.mozilla.org/en-US/firefox/addon/microsoft-net-framework-assist/
I found the problem and the solution (above link). Thanks so much philipp and cor-el for your time.