Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Below

  • 1 resposta
  • 1 tem este problema
  • 5 visualizações
  • Última resposta por philipp

more options

I have just reinstalled Firefox and I am trying to get all my settings back the way they were and when I try to go to the add ons page from the menu I get a untrusted notification. What is up with that and how do I fix it.

I have just reinstalled Firefox and I am trying to get all my settings back the way they were and when I try to go to the add ons page from the menu I get a untrusted notification. What is up with that and how do I fix it.

Todas as respostas (1)

more options

hello, first please make sure that the date & time is set correctly on your system. if this doesn't solve the issue (or it is already set properly), a possible solution depends on different factors:

  • what is the error code shown under technical details on the error page?

in case the error code equals sec_error_unknown_issuer, please attempt to add an exception on the bottom of the error page & inspect the certificate (see the screenshot attached for instructions):

  • which issuer information does the certificate contain?

thank you!

"This Connection is Untrusted" error message appears - What to do