Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Firefox crashes everyday

  • 3 respostas
  • 2 têm este problema
  • 1 visualização
  • Última resposta por cor-el

more options

My Firefox crashes daily, it happened ever since I updated to FF28, now I'm on FF29 and it's still happening.

Report IDs
bp-3f952037-48da-447e-8af6-1d99c2140506
bp-a34fc422-7e9c-4c77-a122-efc252140506
bp-a6827df6-e237-4c6f-80ca-5830c2140506
b82835e8-70ee-4931-8f56-d8c9e89952c3
bp-105a817f-fca3-46ac-b369-482722140429
My Firefox crashes daily, it happened ever since I updated to FF28, now I'm on FF29 and it's still happening. <pre><nowiki> Report IDs bp-3f952037-48da-447e-8af6-1d99c2140506 bp-a34fc422-7e9c-4c77-a122-efc252140506 bp-a6827df6-e237-4c6f-80ca-5830c2140506 b82835e8-70ee-4931-8f56-d8c9e89952c3 bp-105a817f-fca3-46ac-b369-482722140429</nowiki></pre>

Modificado por cor-el a

Solução escolhida

You can also check for issues caused by plugins (plugins aren't affected by Safe Mode)

Ler esta resposta no contexto 👍 0

Todas as respostas (3)

more options

Start Firefox in Safe Mode
While you are in safe mode;
Firefox Options > Advanced > General.
Look for and turn off Use Hardware Acceleration. While you are in safe mode, bounce around a few SAFE web sites to see if there is still a problem. Then restart.

more options

Thank you for the links.

Three of your crashes occurred within 30 seconds of starting Firefox, and one after less than 3 minutes. Is that the general pattern: a couple bad starts and then Firefox is okay, or does it also crash during general use?

For startup crashes, the article "Troubleshoot Firefox crashes (closing or quitting unexpectedly)" recommends:

  • If Firefox crashes on startup and BitGuard software is not installed, check to see if the crash happens in safe mode.

When Firefox not running, you can start it up in its Safe Mode by holding down the shift key when double-clicking the shortcut.

A small dialog should appear. Click "Start in Safe Mode" (not Reset).

Any difference in stability? Note: because Safe Mode disables extensions, you may find it difficult to use Firefox for more than a few hours in Safe Mode. However, the test results still may be useful.

more options

Solução escolhida

You can also check for issues caused by plugins (plugins aren't affected by Safe Mode)