Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Эта тема была архивирована. Если вам нужна помощь, задайте новый вопрос.

Not able to send or receive email - sending of password did not succeed

  • 1 ответ
  • 5 имеют эту проблему
  • 5 просмотров
  • Последний ответ от wuergler

JWatson
JWatson
more options

Since yesterday I have been unable to send or receive email through Thunderbird.

I am able to log in to webmail (godaddy webmail client) and use email through there, but not through Thunderbird. My server/log-in details haven't changed, and I've checked they are correct.

When I send-received, it says 'Connect: Host for pop.secureserver.net contacted, sending login information...' but then seems to give up and gives me the following error:

Sending of password did not succeed. Mail server pop.secureserver.net responded: +OK

Hope you can help,

Best, Justin

Since yesterday I have been unable to send or receive email through Thunderbird. I am able to log in to webmail (godaddy webmail client) and use email through there, but not through Thunderbird. My server/log-in details haven't changed, and I've checked they are correct. When I send-received, it says 'Connect: Host for pop.secureserver.net contacted, sending login information...' but then seems to give up and gives me the following error: Sending of password did not succeed. Mail server pop.secureserver.net responded: +OK Hope you can help, Best, Justin

Все ответы (1)

wuergler
wuergler
more options

You say that server/log-in details haven't changed. How about the password? Your provider may also have changed login-details.

In my experience it helps sometimes to delete the password using 

 Preferences > Security > Passwords > Saved Passwords

by selecting the password and then pressing the Remove button. No need to change account settings/setup in Thunderbird.

When you restart Thunderbird and connect to the server TB will ask you for the (new/same) password.

See also: http://kb.mozillazine.org/Password_rejected https://support.mozilla.org/en-US/kb/problems-sending-and-receiving-messages