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Keep getting (Not Responding) message while attempting to view messages in Thunderbird

  • 4 ответа
  • 3 имеют эту проблему
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  • Последний ответ от Scott

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After launching Thunderbird and loading new email I continue to receive "(Not Responding)" message in the top application bar. I tried the re-indexing steps after saving the profile folder to a backup drive, but the message continues to come up when attempting to navigate between email messages. I also tried running in "Safe Mode" per instructions, but it continues to occur there as well. Are there settings that I need to adjust to improve performance of this application on my system? I am running Windows 7 on a Dell Inspiron desktop computer. Thanks

After launching Thunderbird and loading new email I continue to receive "(Not Responding)" message in the top application bar. I tried the re-indexing steps after saving the profile folder to a backup drive, but the message continues to come up when attempting to navigate between email messages. I also tried running in "Safe Mode" per instructions, but it continues to occur there as well. Are there settings that I need to adjust to improve performance of this application on my system? I am running Windows 7 on a Dell Inspiron desktop computer. Thanks

Все ответы (4)

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What is your anti-virus software?

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McAfee...

•User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; BRI/2; McAfee; yie8; rv:11.0) like Gecko

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Выбранное решение

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Thanks! I was able to turn off the "email attachment" scan setting, but not the other one... Disable scanning of Thunderbird files and folders (by default McAfee is NOT supposed to scan them): 1. Right click on systray icon 2. "On-Access Scan properties ..." 3. "All processes", "Exclusions" 4. "Exclusions ..." 5. Add the "Thunderbird" and "Thunderbird Profile" folders and subfolders. Folder names must finish with a backslash. Also, if you have customized account locations for mail, exclude your custom folder locations.

McAfee has altered there setting and access to them most likely...

I have been able to rapidly move through TB email now though. Will close my issue. Thanks!!