Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Why does a new email address disappear when I close/reopen Thunderbird?

  • 3 ответа
  • 1 имеет эту проблему
  • 3 просмотра
  • Последний ответ от Matt

more options

I don't do coding, so this is fairly gibberish to me in terms of what I need to do to fix it. Any help appreciated. Thnx.

Thunderbird Portable 24.6

Timestamp: 14/06/14 11:21:28 PM Error: ERROR addons.xpi: Error during startup file checks, rolling back any database changes: [Exception... "Component returned failure code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsIPrefService.savePrefFile]" nsresult: "0x80520015 (NS_ERROR_FILE_ACCESS_DENIED)" location: "JS frame :: resource://gre/modules/XPIProvider.jsm -> resource://gre/modules/XPIProviderUtils.js :: XPIDB_openConnection :: line 612" data: no] Source File: resource://gre/modules/XPIProvider.jsm -> resource://gre/modules/XPIProviderUtils.js Line: 612

Timestamp: 14/06/14 11:21:28 PM Error: ERROR addons.manager: Exception calling provider startup: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [mozIStorageStatement.execute]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: resource://gre/modules/XPIProvider.jsm -> resource://gre/modules/XPIProviderUtils.js :: XPIDB_rollbackTransaction :: line 457" data: no] Source File: resource://gre/modules/XPIProvider.jsm -> resource://gre/modules/XPIProviderUtils.js Line: 457

Timestamp: 14/06/14 11:25:29 PM Error: formatURL: Couldn't find value for key: TIME_SESSION_RESTORED Source File: resource://gre/components/nsURLFormatter.js Line: 117

I don't do coding, so this is fairly gibberish to me in terms of what I need to do to fix it. Any help appreciated. Thnx. Thunderbird Portable 24.6 Timestamp: 14/06/14 11:21:28 PM Error: ERROR addons.xpi: Error during startup file checks, rolling back any database changes: [Exception... "Component returned failure code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsIPrefService.savePrefFile]" nsresult: "0x80520015 (NS_ERROR_FILE_ACCESS_DENIED)" location: "JS frame :: resource://gre/modules/XPIProvider.jsm -> resource://gre/modules/XPIProviderUtils.js :: XPIDB_openConnection :: line 612" data: no] Source File: resource://gre/modules/XPIProvider.jsm -> resource://gre/modules/XPIProviderUtils.js Line: 612 Timestamp: 14/06/14 11:21:28 PM Error: ERROR addons.manager: Exception calling provider startup: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [mozIStorageStatement.execute]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: resource://gre/modules/XPIProvider.jsm -> resource://gre/modules/XPIProviderUtils.js :: XPIDB_rollbackTransaction :: line 457" data: no] Source File: resource://gre/modules/XPIProvider.jsm -> resource://gre/modules/XPIProviderUtils.js Line: 457 Timestamp: 14/06/14 11:25:29 PM Error: formatURL: Couldn't find value for key: TIME_SESSION_RESTORED Source File: resource://gre/components/nsURLFormatter.js Line: 117

Все ответы (3)

more options

looks to me like you do not have write privileges for the preference file. But that is just silly unless you have a weird location for the profile, like not in your C:\user folders.

more options

I'm fairly certain it is not a permission problem, but I did check, so thnx. When I set up the new account, Thunderbird looks as though it is running a script/compacting. Does not stop until I close Thunderbird and then, when I reopen, the account is gone.

My Thunderbird prefs.js says Invalid character 800A03F6 Microsoft JScript compilation error

Anything?

Изменено jmli

more options

you set up a new account and it writes the changes to the config.js file. Given most of that stuff is about XPI file (that is add-ons) it is not all that relevant. Seriously I think you need to ask the portable apps people not us, they have their own support forum and I am sure this will be a familiar problem for them,