Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Cannot Drop Files Into Firefox

  • 1 ответ
  • 3 имеют эту проблему
  • 1 просмотр
  • Последний ответ от user669794

more options

Until today, I have been able to drag and drop files from my computer onto Firefox for upload. For example, on imgur, I can just drag and drop the files onto the imgur site. Now this has mysteriously stopped working, and I am not sure what to do.

Until today, I have been able to drag and drop files from my computer onto Firefox for upload. For example, on imgur, I can just drag and drop the files onto the imgur site. Now this has mysteriously stopped working, and I am not sure what to do.

Все ответы (1)

more options

Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Click the menu button New Fx Menu and click History button, and then Clear Recent History... .
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Thank you.