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using firefox 30 in windows 7 i get a blank page when restarting if i only have one tab open when i close.

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  • Последний ответ от cor-el

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I have my options set for firefox to "open windows and tabs from last time", but anytime I have only one tab left open, I get a blank page. If I have multiple tabs, then it opens with the tab and windows. I am running Windows 7 professional and Firefox 30. Thank you for any assistance you may offer.

I have my options set for firefox to "open windows and tabs from last time", but anytime I have only one tab left open, I get a blank page. If I have multiple tabs, then it opens with the tab and windows. I am running Windows 7 professional and Firefox 30. Thank you for any assistance you may offer.

Выбранное решение

Quote: It's only when I don't have tabs open that I get the blank page (instead of the home page).

There is always at least one tab open if there aren't extensions installed that hide the tab bar in that case.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
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Все ответы (8)

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What page was displayed when you closed Firefox? The same page? Different pages?

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I have ixquick set for my home page. Previously, when closing Firefox and restarting Firefox, it would open to the ixquick my home page. Now, when I start Firefox it does not open to the home page. If I have multiple tabs open when I close Firefox and restart Firefox, then it will show the tabs. It's only when I don't have tabs open that I get the blank page (instead of the home page). Note: This problem is in my Administrator account. I also have a Standard user account which opens to the home page like it should. I have compared my settings on both accounts and they are set up the same way.

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Please check your settings.

Press the Alt or F10 key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then General.

There are two settings;

  • When Firefox Starts

When the browser is started, what page do you want to display. Many of us choose Show My Home Page.

  • Home Page

When a new page is opened, what do you want displayed.

  1. Use Current Page. Use what ever page(s) are open at that time.
  2. Use Bookmark
  3. Restore To Default. about:home shows a Mozilla page with tools.

You can use any of these that you wish;

about:home (Firefox default home page), about:newtab (shows the sites most visited), about:blank (a blank page),

or you can enter any web page or about: page you want.

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Firefox was set up as you have instructed me, however the problem still persists. Thank you for your help and patience. This is my first time using Firefox support. So, if I can offer any other information, please let me know and I will gladly send it. Thanks very much.

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.Well, I'm stuck. Sorry I could not give better help.

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To FredMcD, Thank you very much. I appreciate you taking time to help me. To update you on this problem, I decided to uninstall and reinstall Firefox. Thank God for his wisdom. The problem has been fixed. Again thank you for your help.

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Well, that is good news ! ! One last thing if you please.

I am glad to hear that your problem has been resolved. If you haven't already, please select your last post and mark it as solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.

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Выбранное решение

Quote: It's only when I don't have tabs open that I get the blank page (instead of the home page).

There is always at least one tab open if there aren't extensions installed that hide the tab bar in that case.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window