Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Firefox crashes on WebGL and Canvas pages (radeonsi_dri.so)

  • 2 ответа
  • 6 имеют эту проблему
  • 1 просмотр
  • Последний ответ от crashprone

more options

Using Firefox 31 on Xubuntu, visiting pages which display WebGL or Canvas content produces very frequent crashes, with the cause apparently being a segfault when interacting with the radeon driver. One example that always produces a crash for me is the "Ninja Impact" example from the Phaser.js library. Other ones vary, but usually after viewing one or two WebGL applications (for example, the three.js demos), I get a crash.

Tried the nightly build - same result. No crashes on WebKit browsers.

See example crash here: https://crash-stats.mozilla.com/report/index/0deedd68-e6bc-4c52-b8f6-745962140730

Using Firefox 31 on Xubuntu, visiting pages which display WebGL or Canvas content produces very frequent crashes, with the cause apparently being a segfault when interacting with the radeon driver. One example that always produces a crash for me is the "Ninja Impact" example from the Phaser.js library. Other ones vary, but usually after viewing one or two WebGL applications (for example, the three.js demos), I get a crash. Tried the nightly build - same result. No crashes on WebKit browsers. See example crash here: https://crash-stats.mozilla.com/report/index/0deedd68-e6bc-4c52-b8f6-745962140730

Все ответы (2)

more options

That looks like a problem with the display driver (radeonsi_dri.so).

Is there an update available or can you try another (generic) display driver?

Are there any error messages on the troubleshooting information page in the Graphics section?

  • Help > Troubleshooting Information

You can try to disable hardware acceleration in Firefox.

  • Edit > Preferences > Advanced > General > Browsing: "Use hardware acceleration when available"

You need close and restart Firefox after toggling this setting.

more options

Disabling hardware acceleration didn't change anything. If this really were a driver problem, I would expect to see the same behavior in all browsers - WebKit based ones don't crash for me (and also have better WebGL performance).

Latest crash:

https://crash-stats.mozilla.com/report/index/31fca0e0-13ff-4501-8d5d-29c552140801