Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Sync doesn't bring over all my bookmarks, only some.

  • 1 ответ
  • 8 имеют эту проблему
  • 5 просмотров
  • Последний ответ от guigs

more options

Firefox 31 with a new MacBook Air, but the sync to my iMac isn't complete. I've signed out and back on, and tried Sync Now a few times. When I go to Show All Bookmarks on the MBA, they're still missing. Curiously, the bookmark folder on the MBA look like the middle folders on the iMac - the outer left and outer right folders are missing. Any ideas? THANKS, Ben

Firefox 31 with a new MacBook Air, but the sync to my iMac isn't complete. I've signed out and back on, and tried Sync Now a few times. When I go to Show All Bookmarks on the MBA, they're still missing. Curiously, the bookmark folder on the MBA look like the middle folders on the iMac - the outer left and outer right folders are missing. Any ideas? THANKS, Ben

Выбранное решение

Hi benlev, I understand that some of the bookmarks are missing when you sync to a new computer. I understand that you have tried to sync now and removing the account a few times. However I do not understand the outer left and outer right files missing when you look at the folder where the files are kept?

Are you syncing from a mobile device? It may be in the mobile bookmarks folder.

The network issue for Firefox sync was just resolved, were you seeing any error messages: "Unknown error occurred"?

Does searching for a missing bookmark in "Show all Bookmarks" show the bookmark after waiting for the initial sync to complete?

Прочитайте этот ответ в контексте 👍 0

Все ответы (1)

more options

Выбранное решение

Hi benlev, I understand that some of the bookmarks are missing when you sync to a new computer. I understand that you have tried to sync now and removing the account a few times. However I do not understand the outer left and outer right files missing when you look at the folder where the files are kept?

Are you syncing from a mobile device? It may be in the mobile bookmarks folder.

The network issue for Firefox sync was just resolved, were you seeing any error messages: "Unknown error occurred"?

Does searching for a missing bookmark in "Show all Bookmarks" show the bookmark after waiting for the initial sync to complete?