Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

after log on in firefox,Outlook.office365 in permanent 'still working on it'

  • 4 ответа
  • 7 имеют эту проблему
  • 7 просмотров
  • Последний ответ от adeswhite

more options

Suddenly today after logging in my email account in outlook.office365.com in firefox, I get message 'still working on it' with spinning clock running continuously and account will not open further. I can get into my email account in explorer (version 11.0.11) without problem on same laptop. I also tried on my other laptop with same result -same outlook message via firefox, but can get into my account via explorer. Previously to today I had no trouble getting into my outlook.office365 email account in firefox ( version 31.0)

Suddenly today after logging in my email account in outlook.office365.com in firefox, I get message 'still working on it' with spinning clock running continuously and account will not open further. I can get into my email account in explorer (version 11.0.11) without problem on same laptop. I also tried on my other laptop with same result -same outlook message via firefox, but can get into my account via explorer. Previously to today I had no trouble getting into my outlook.office365 email account in firefox ( version 31.0)

Выбранное решение

Все ответы (4)

more options

try to clear the cache & cookies from office365.com and reload the page.

more options

Did both of these but no change. Additionally if I go to mail.office365.com/ web site and click link, it immediately opens into my mail inbox message 'still working on it'. So I am permanently logged in? outlook.office365.com cookies permanently stored in privacy / 'shows cookies' click opened.

more options

Выбранное решение

does it make a difference when you reset firefox?

more options

Without reset, I waited till 'keep logged in' expired and re logged in and all is OK now.