We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Эта тема была архивирована. Если вам нужна помощь, задайте новый вопрос.

I cannot delete email --it says T-bird not responding

  • 1 ответ
  • 2 имеют эту проблему
  • 1 просмотр
  • Последний ответ от Matt

nataliej29
nataliej29
more options

From time to time, I go through periods of time when I cannot delete my email ... it says on top "Thunderbird program not responding" & then goes blank ... either I can leave T-bird or wait for program to respond which takes a couple of minutes ...

I need help to know why it is doing this.

Thank you!

From time to time, I go through periods of time when I cannot delete my email ... it says on top "Thunderbird program not responding" & then goes blank ... either I can leave T-bird or wait for program to respond which takes a couple of minutes ... I need help to know why it is doing this. Thank you!

Все ответы (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

The most likely cause is an anti virus program misbehaving. That includes windows defender which is not always well behaved.

There is discussion on some of he issues here https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues