Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

flash player install hangs @ 95%

  • 2 ответа
  • 2 имеют эту проблему
  • 2 просмотра
  • Последний ответ от jonesy2456

more options

I think this problem started when all downloads with firefox would try to open with acrobat reader version 11. Now I can't use the adobe flash player. When I try to install it it just hangs at 95% and a window pops up - install flash player exe - no disk - and asks me to insert a disk in drive F. As I don't have a disk or a drive F this is impossible. The only way to clear this is to use task manager. I have tried using the full install, the firefox plug in installer & the windows installer. The only one that doesn't hang is the windows installer but it doesn't seem to actually install the flash player as it still doesn't work in firefox. Any help would be much appreciated

I think this problem started when all downloads with firefox would try to open with acrobat reader version 11. Now I can't use the adobe flash player. When I try to install it it just hangs at 95% and a window pops up - install flash player exe - no disk - and asks me to insert a disk in drive F. As I don't have a disk or a drive F this is impossible. The only way to clear this is to use task manager. I have tried using the full install, the firefox plug in installer & the windows installer. The only one that doesn't hang is the windows installer but it doesn't seem to actually install the flash player as it still doesn't work in firefox. Any help would be much appreciated

Все ответы (2)

more options

Hi jonesy2456,

Have you tried resetting your Firefox to the default state? This can fix a lot of unusual problems: https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems

more options

Thanks for the suggestion vesper but unfortunately it has made no difference. Still the same problem when I try to install the flash player.