FF crashes regularly, Adobe plugins crash FF/hang FF,
Scrolling will cause crash, clicking a link will cause crash, opening new tab will cause crash, and just sitting quietly and looking at the screen without doing anything will cause crash.
Adobe plugins won't open and cause crashes and hangs. (And the instructions in FF Support to go to Adobe and "click on logo" is garbage- there is no logo on the page linked in FF.)
FF is the latest version, being run on Windows 7 Home Premium Using Avast, Spybot S&D, Malwarebytes. Stand-alone Adobe products work fine
Все ответы (3)
Crash reports located in system details;
Report ID: bp-40138404-e545-4b76-94da-8e5302141205 Submitted: 40 minutes ago Report ID: bp-2dd8abe1-d1bd-4ef3-b590-ae85f2141205 Submitted: 15 hours ago Report ID: bp-a05d4a9c-d08e-497e-b056-72ee82141203 Submitted: 3 days ago
The crash reports flagged these programs;
AudioSes.dll = Windows
Perform a System File Check to fix corrupted system files http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
See if there are updates for your graphics drive drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
Some of your crash reports weren’t sent to the Mozilla Servers.
In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers, click it and select Submit.
Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.