Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Sync won't import bookmarks into new device

  • 3 ответа
  • 2 имеют эту проблему
  • 2 просмотра
  • Последний ответ от kal9988

more options

I got a new laptop. My old one had the latest version of Firefox, with a sync account. I installed FF on my new laptop, signed in to sync, and I'm logged in. However, the bookmarks on my old FF have not come into my new one. Under the Sync settings on both browsers, all the boxes are checked. Can someone please help me? Thanks!

I got a new laptop. My old one had the latest version of Firefox, with a sync account. I installed FF on my new laptop, signed in to sync, and I'm logged in. However, the bookmarks on my old FF have not come into my new one. Under the Sync settings on both browsers, all the boxes are checked. Can someone please help me? Thanks!

Выбранное решение

kal9988 said

can anyone please help me?

You are probably using "old" (more useful, IMO) Sync on your old FF, Mozilla allows users to update existing Firefox installations and use old Sync but NOT with fresh installation of Firefox.

Depending on how old is your old FF, you may need to first update it, so that it will be able to login to the new Sync and upload your old Sync settings to the new Sync: https://support.mozilla.org/en-US/kb/how-to-update-to-the-new-firefox-sync

Прочитайте этот ответ в контексте 👍 1

Все ответы (3)

more options

can anyone please help me?

more options

Выбранное решение

kal9988 said

can anyone please help me?

You are probably using "old" (more useful, IMO) Sync on your old FF, Mozilla allows users to update existing Firefox installations and use old Sync but NOT with fresh installation of Firefox.

Depending on how old is your old FF, you may need to first update it, so that it will be able to login to the new Sync and upload your old Sync settings to the new Sync: https://support.mozilla.org/en-US/kb/how-to-update-to-the-new-firefox-sync

more options

Thanks so much. It worked!