Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Sync encountered an error while synching: Unknown error. Sync will automatically retry this action

  • 2 ответа
  • 12 имеют эту проблему
  • 1 просмотр
  • Последний ответ от Kamakzie

more options

http://pastebin.mozilla.org/8169256

Just started last night when I switched to the new sync. Any ideas?

http://pastebin.mozilla.org/8169256 Just started last night when I switched to the new sync. Any ideas?

Выбранное решение

That is a problem with the history:

1420672321846   Sync.Engine.History        DEBUG   First sync, uploading all items
1420672321848   Sync.Status        DEBUG   Status for engine history: error.engine.reason.unknown_fail
1420672321848   Sync.Status        DEBUG   Status.service: success.status_ok => error.sync.failed_partial
1420672321848   Sync.ErrorHandler  DEBUG     history failed: database disk image is malformed No traceback available

You can check for problems with the places.sqlite database file in the Firefox profile folder.

Прочитайте этот ответ в контексте 👍 2

Все ответы (2)

more options

Выбранное решение

That is a problem with the history:

1420672321846   Sync.Engine.History        DEBUG   First sync, uploading all items
1420672321848   Sync.Status        DEBUG   Status for engine history: error.engine.reason.unknown_fail
1420672321848   Sync.Status        DEBUG   Status.service: success.status_ok => error.sync.failed_partial
1420672321848   Sync.ErrorHandler  DEBUG     history failed: database disk image is malformed No traceback available

You can check for problems with the places.sqlite database file in the Firefox profile folder.

more options

Deleting places.sqlite seems to have fixed the issue for me.