Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Links won't open in webpages in Firefox (they will in other browsers.)

  • 3 ответа
  • 10 имеют эту проблему
  • 3 просмотра
  • Последний ответ от Scott

more options

I re-downloaded Firefox and reinstalled. But to no avail. Won't open links in web pages. Can do it in Safari. will download Chrome. But if I can't fix this, I will have to abandon Firefox.

I re-downloaded Firefox and reinstalled. But to no avail. Won't open links in web pages. Can do it in Safari. will download Chrome. But if I can't fix this, I will have to abandon Firefox.

Выбранное решение

Can you try Firefox Safe Mode to see if the problem goes away? You can restart in Firefox Safe Mode by either:

  • Clicking the menu button New Fx Menu, click Help Help-29 and selecting Restart with Add-ons Disabled, or;
  • Holding the option key while starting Firefox.

If the issue is not present in Firefox Safe Mode your problem is probably caused by an extension, theme, or hardware acceleration.

Let us know how you get on.

Прочитайте этот ответ в контексте 👍 1

Все ответы (3)

more options

Выбранное решение

Can you try Firefox Safe Mode to see if the problem goes away? You can restart in Firefox Safe Mode by either:

  • Clicking the menu button New Fx Menu, click Help Help-29 and selecting Restart with Add-ons Disabled, or;
  • Holding the option key while starting Firefox.

If the issue is not present in Firefox Safe Mode your problem is probably caused by an extension, theme, or hardware acceleration.

Let us know how you get on.

more options

bmk825 said

I re-downloaded Firefox and reinstalled. But to no avail. Won't open links in web pages. Can do it in Safari. will download Chrome. But if I can't fix this, I will have to abandon Firefox.

Seems to work. Thanks!

more options

Firefox Safe Mode is a tool used to help track down issues like yours - it shouldn't be used for daily browsing.

Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.