Avatar for Username

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Эта тема была архивирована. Если вам нужна помощь, задайте новый вопрос.

Firefox crashes

  • 1 ответ
  • 2 имеют эту проблему
  • 6 просмотров
  • Последний ответ от philipp

Kehar
Kehar
more options

Firefox is running on a citrix server. No user has any problems except one. Sometimes he can open firefox just fine but once he closes it, the application won't start again for about 5 minutes. After that, opening firefox works again (most of the time). I filtered out the event log and I noticed event 1000 could be the problem. It's an issue with plugins as far as I can see.

Solutions I tried: Uninstall firefox and reinstall I tried starting in safe mode from command line I deleted the profile of the user

Crash-ID: bp-68326dbf-8cce-4b64-b2a9-a4eb02150511

Firefox is running on a citrix server. No user has any problems except one. Sometimes he can open firefox just fine but once he closes it, the application won't start again for about 5 minutes. After that, opening firefox works again (most of the time). I filtered out the event log and I noticed event 1000 could be the problem. It's an issue with plugins as far as I can see. Solutions I tried: Uninstall firefox and reinstall I tried starting in safe mode from command line I deleted the profile of the user Crash-ID: bp-68326dbf-8cce-4b64-b2a9-a4eb02150511

Все ответы (1)

philipp
philipp
  • Moderator
more options

hello, this crash is caused by an old version of the belgian eid software on the system that is hooking into firefox (is it present only for the particular user?) - it would need to be updated to the current version: http://eid.belgium.be/en/using_your_eid/installing_the_eid_software/