Avatar for Username

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Эта тема была архивирована. Если вам нужна помощь, задайте новый вопрос.

How can I retrieve lost e-mails from my inbox?

  • 1 ответ
  • 3 имеют эту проблему
  • 1 просмотр
  • Последний ответ от christ1

needyuser87
needyuser87
more options

Cox, my internet provider, gave me a password for my 2 email accounts when I had a problem with the e-mail accounts. However, I was not told that the password was temporary. Without warning, I could not access my e-mails and folders that were in my inbox before March 8, 2015. To correct the problem, a Cox's technician changed my Thunderbird Mozilla settings and my password. I am now getting new e-mails, but I need to retrieve my lost e-mails and folders that contain important info.

When I click on the inbox, the blue line across the top is extremely long which makes me think that the emails are hidden in the computer and not deleted.

Thanks for your help to retrieve the lost e-mails.

Cox, my internet provider, gave me a password for my 2 email accounts when I had a problem with the e-mail accounts. However, I was not told that the password was temporary. Without warning, I could not access my e-mails and folders that were in my inbox before March 8, 2015. To correct the problem, a Cox's technician changed my Thunderbird Mozilla settings and my password. I am now getting new e-mails, but I need to retrieve my lost e-mails and folders that contain important info. When I click on the inbox, the blue line across the top is extremely long which makes me think that the emails are hidden in the computer and not deleted. Thanks for your help to retrieve the lost e-mails.

Все ответы (1)

christ1
christ1
  • Top 25 Contributor
more options
Cox ... gave me a password for my 2 email accounts when I had a problem with the e-mail accounts.

You'd need to explain that in more detail.

Whenever a provider sets a password for you, change that password right away. Always.

a Cox's technician changed my Thunderbird Mozilla settings and my password.

Again, you'll need to explain exactly what 'settings' have been changed.

When I click on the inbox, the blue line across the top is extremely long

Can you provide a screenshot? http://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem Attach the screenshot (image) to your reply. There is a button for that (Browse).

Изменено christ1