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Thunderbird 31.7.0 running s-l-o-w!

  • 4 ответа
  • 6 имеют эту проблему
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  • Последний ответ от CypressTx

CypressTx
CypressTx
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TBird 31.7.0 on Windows 8.1 with Kaspersky AV

Everything was great until a few days ago. TBird still downloads messages quickly, but task windows are slow to open, and tasks very slow to initiate. "Delete all marked spam" used to send 50-100 messages to trash in seconds, now it takes about 3-4 seconds per message! Opening messages is slow, everything has slowed down. Any suggestions? Thanks!

TBird 31.7.0 on Windows 8.1 with Kaspersky AV Everything was great until a few days ago. TBird still downloads messages quickly, but task windows are slow to open, and tasks very slow to initiate. "Delete all marked spam" used to send 50-100 messages to trash in seconds, now it takes about 3-4 seconds per message! Opening messages is slow, everything has slowed down. Any suggestions? Thanks!

Выбранное решение

OK, I downloaded and ran HitManPro; no malware but some adware and other junk that apparently was piled on that Kaspersky missed. Deleted all, TBird seems to be working OK for now. I don't understand how it was affected, but apparently it was. I will advise again.

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Все ответы (4)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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Kaspersky AV is my suggestion.

See https://support.mozilla.org/en-US/search/advanced?q=Kaspersky&num_voted=0&num_votes=&asked_by=&answered_by=&q_tags=&product=thunderbird&created=0&created_date=&updated=0&updated_date=&sortby=0&a=1&w=2

CypressTx
CypressTx Задавший вопрос
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Thanks Matt, I read about the AV conflicts and turned off Kaspersky but still have the problem.

CypressTx
CypressTx Задавший вопрос
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Выбранное решение

OK, I downloaded and ran HitManPro; no malware but some adware and other junk that apparently was piled on that Kaspersky missed. Deleted all, TBird seems to be working OK for now. I don't understand how it was affected, but apparently it was. I will advise again.

CypressTx
CypressTx Задавший вопрос
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The fix still works, additional scanning is now on a scheduled basis.