Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

firefox show oldest version of google.

  • 7 ответов
  • 3 имеют эту проблему
  • 2 просмотра
  • Последний ответ от philipp

more options

hey. I always before reinstall my windows, i go to C:\Users\Profilename\AppData\Roaming and copy Mozilla folder to take my ( pass, sites... ect ), all of that was work fine for years, but then i got this problem when i google anything in google using firefox:

http://i.imgur.com/PL9r8A7.png

http://i.imgur.com/Oh7iax5.png

check it's so old, not like this:

http://i.imgur.com/4wEBsYx.png

that force me to use another browser when i want to google and look for things in google. i tried and delete that Mozilla folder, it slove the problem, but all my work is in this folder :( then i tried to creat another folder and add bookmark and passwords, extensions one by one,, i did save the bookmark, but the only way i found to save the passwords didn't work by using ( Password Exporter 1.3.1.1) extension, because it doesn't work on firefox 39.

so is there any way to fix this without removing the ( Mozilla ) folder?

thank you
hey. I always before reinstall my windows, i go to C:\Users\Profilename\AppData\Roaming and copy Mozilla folder to take my ( pass, sites... ect ), all of that was work fine for years, but then i got this problem when i google anything in google using firefox: http://i.imgur.com/PL9r8A7.png http://i.imgur.com/Oh7iax5.png check it's so old, not like this: http://i.imgur.com/4wEBsYx.png that force me to use another browser when i want to google and look for things in google. i tried and delete that Mozilla folder, it slove the problem, but all my work is in this folder :( then i tried to creat another folder and add bookmark and passwords, extensions one by one,, i did save the bookmark, but the only way i found to save the passwords didn't work by using ( Password Exporter 1.3.1.1) extension, because it doesn't work on firefox 39. so is there any way to fix this without removing the ( Mozilla ) folder? thank you

Изменено Aymen-

Выбранное решение

hi, please start by using a current version of firefox - your current system details show you're on firefox 4.0 & that's probably why google will serve you its old website interface: Update Firefox to the latest release

if you are already using firefox 39, and the 4.0 useragent is wrong, then please refer to this article in order to reset the user-agent settings in firefox as probably one of your addons or prior customizations has overwritten it: How to reset the default user agent on Firefox

Прочитайте этот ответ в контексте 👍 1

Все ответы (7)

more options

Выбранное решение

hi, please start by using a current version of firefox - your current system details show you're on firefox 4.0 & that's probably why google will serve you its old website interface: Update Firefox to the latest release

if you are already using firefox 39, and the 4.0 useragent is wrong, then please refer to this article in order to reset the user-agent settings in firefox as probably one of your addons or prior customizations has overwritten it: How to reset the default user agent on Firefox

more options

am using firefox 39. i tried to reset user-agent, then i couldn't enter to google at all, and other sites too, http://i.imgur.com/6V7BDlw.png

more options

in order to know what's going on we probably need more information about the issuer of the failing certificate. please proceed like this: enter chrome://pippki/content/exceptionDialog.xul into the location bar and in the page that opens, set the server location to "https://www.google.com" in order to retrieve and view the certificate like shown in the screenshot. then please report back with the data of the issued by section of the certificate viewer. thank you!

more options

am using kaspersky sos 4

http://i.imgur.com/8vvgOzX.png

more options

thanks, so apparently kaspersky is intercepting all encrypted connection which looks like a man-in-the-middle attack for firefox if this is not set-up properly. you could go into the kaspersky settings > additional > network settings and disable the scanning of encrypted connections there. alternatively you could also try to import the kaspersky certificate into firefox like described by another user at https://support.mozilla.org/en-US/questions/1026631#answer-650916 or contact kaspersky's support to get their software working.

more options

that slove the problem, now i can delete the other browser :D thank you so much.

more options

sure, you're very welcome :))