Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Error message on TIAA-CREF long in--but O.K. on Internet explorer

  • 1 ответ
  • 1 имеет эту проблему
  • 20 просмотров
  • Последний ответ от FredMcD

more options

I have been unable to log in to TIAA-CREF for about 48 hours--but am successful on I.E. The error message from TIAA says they are working on the problem but a call to them says they are not aware of a problem.





`

I have been unable to log in to TIAA-CREF for about 48 hours--but am successful on I.E. The error message from TIAA says they are working on the problem but a call to them says they are not aware of a problem. `

Все ответы (1)

more options

Please provide a link that we can check out.


Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.