Avatar for Username

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Эта тема была архивирована. Если вам нужна помощь, задайте новый вопрос.

refreshed, crashed, but no way to report. crash just a blank gray screen

  • 1 ответ
  • 1 имеет эту проблему
  • 4 просмотра
  • Последний ответ от guigs

bobjo1419
bobjo1419
more options

Trying to play a game on Pogo, game logo is covered by a gray square, which is blank and there is no way to report to Firefox that it has crashed!!!!!

Trying to play a game on Pogo, game logo is covered by a gray square, which is blank and there is no way to report to Firefox that it has crashed!!!!!

Все ответы (1)

guigs
guigs
more options

The grey box should have an option to activate the plugin, does this start the player?

Some problems with Flash video playback can be resolved by disabling hardware acceleration in your Flash Player settings. (See this article for more information on using the Flash plugin in Firefox).

To disable hardware acceleration in Flash Player:

  1. Go to this Adobe Flash Player Help page.
  2. Right-click on the Flash Player logo on that page.
  3. Click on Settings in the context menu. The Adobe Flash Player Settings screen will open.
  4. Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel.

    The image "fpSettings1.PNG" does not exist.
  5. Remove the check mark from Enable hardware acceleration.
  6. Click Close to close the Adobe Flash Player Settings Window.
  7. Restart Firefox.

This Flash Player Help - Display Settings page has more information on Flash Player hardware acceleration, if you're interested.

Does this solve the problem? Let us know.