Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

A firefox security patch come on my screen. It was ahsohencomedaglobal.com. It wanted to intstall the securtiy patch.

  • 1 ответ
  • 10 имеют эту проблему
  • 1 просмотр
  • Последний ответ от Paul

more options

A 'FireFox security patch' opened. It wanted me to install the 'patch' ahsohencomendaglobal.com. >I had been on the pch.com website and was having problems with connecting to the final page where the entry is registered. >I thought it was a to patch would help solve the problem. Imagine my chagrin when I found that ahsohencomendaglobal is a website for a Portuguese clothes. Further I am sorry that I am writing a letter that will be on file and no one will answer. I mean 'The hackers DID have a way to open a official looking 'FireFox security patch'.

A 'FireFox security patch' opened. It wanted me to install the 'patch' ahsohencomendaglobal.com. >I had been on the pch.com website and was having problems with connecting to the final page where the entry is registered. >I thought it was a to patch would help solve the problem. Imagine my chagrin when I found that ahsohencomendaglobal is a website for a Portuguese clothes. Further I am sorry that I am writing a letter that will be on file and no one will answer. I mean 'The hackers DID have a way to open a official looking 'FireFox security patch'.

Выбранное решение

Hi

If there a security patch for Firefox, it would be made available thorough the normal update process and not through a site displaying a pop up message. The site that you visited was possibly innocent, but may have displayed a "pop-up" advert designed to convince you to download malicious software,

I would strongly recommend you have a look through your add-ons and remove any that did not install yourself. You should also have a read of this article that will walk you through how to resolve the common symptoms of a malware infection.

In addition to this, I think may also find this article useful in making use of Firefox's pop-up blocker to reduce the chances of this happening again in the future.

I hope this helps, but if not, please come back here and we can look into a different solution for you.

Прочитайте этот ответ в контексте 👍 7

Все ответы (1)

more options

Выбранное решение

Hi

If there a security patch for Firefox, it would be made available thorough the normal update process and not through a site displaying a pop up message. The site that you visited was possibly innocent, but may have displayed a "pop-up" advert designed to convince you to download malicious software,

I would strongly recommend you have a look through your add-ons and remove any that did not install yourself. You should also have a read of this article that will walk you through how to resolve the common symptoms of a malware infection.

In addition to this, I think may also find this article useful in making use of Firefox's pop-up blocker to reduce the chances of this happening again in the future.

I hope this helps, but if not, please come back here and we can look into a different solution for you.