Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

firefox update will not stay updated, reverts to older version

  • 4 ответа
  • 3 имеют эту проблему
  • 12 просмотров
  • Последний ответ от cor-el

more options

mac book pro osx 10.8.5 firefox 40.0 jamf and firevault being used

trying to update to 42.0 the install works, about states it's at the latest 42.0

power off then power back on open firefox and it's back to 40.0 and then asks me to update again

in the app folder the firefox.app is back to 40.0

mac book pro osx 10.8.5 firefox 40.0 jamf and firevault being used trying to update to 42.0 the install works, about states it's at the latest 42.0 power off then power back on open firefox and it's back to 40.0 and then asks me to update again in the app folder the firefox.app is back to 40.0

Все ответы (4)

more options

What is firevault?

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

more options

sorry typo Mac security thing, filevault

more options

FileVault - Wikipedia, the free encyclopedia https://en.wikipedia.org/wiki/FileVault

FileVault is a method of using encryption with volumes on Mac computers. Encryption and decryption are performed on the fly

I don't think this should cause a problem here, but if the problem continues, disable it as a test.

more options

If there are problems with updating or with the permissions then best is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox application and save the disk image file to the desktop

Your personal data like bookmarks is stored in the Firefox profile folder, so you won't lose personal data when you uninstall and (re)install or update Firefox, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.