Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Pages are bent when printing using mozilla browser only

  • 1 ответ
  • 1 имеет эту проблему
  • 6 просмотров
  • Последний ответ от revjj73

more options

I have a wireless HP 8620 office jet printer. When I print using mozilla as my browser the pages come out with a bend/crease about 2 inches from the top of the page. It's affecting the words being printed. If I print from my iphone it's fine or if I make a copy it's fine. Even if I go to the same web page using Internet explorer, it prints fine. I've tried to reset the printer settings according to Mozilla's help center but it didn't work. Everything is up to date with my browser. Help please.

I also went to HP and down loaded their printer doctor which diagnoses printer problems. Everything is fine with my printer. I even unplugged it and took out the cartridges and all that stuff. It's the weirdest thing that doesn't make any sense to me as to why pages are getting bent in the printer only when I'm on a site using Mozilla.

I have a wireless HP 8620 office jet printer. When I print using mozilla as my browser the pages come out with a bend/crease about 2 inches from the top of the page. It's affecting the words being printed. If I print from my iphone it's fine or if I make a copy it's fine. Even if I go to the same web page using Internet explorer, it prints fine. I've tried to reset the printer settings according to Mozilla's help center but it didn't work. Everything is up to date with my browser. Help please. I also went to HP and down loaded their printer doctor which diagnoses printer problems. Everything is fine with my printer. I even unplugged it and took out the cartridges and all that stuff. It's the weirdest thing that doesn't make any sense to me as to why pages are getting bent in the printer only when I'm on a site using Mozilla.

Изменено revjj73

Все ответы (1)

more options

Anyone else ever heard of this happening?

Изменено revjj73