Well you are on the internet now, No doubt using a different Computer.

If the other computer is not working with Internet Explorer or other browsers, it is probably NOT a Mozilla Firefox problem. Try some Windows forum for instance

• sevenforums.com/installation-setup/ OR http://windowssecrets.com/forums/

Take care where you get advice you will get some very much human people more interested in relieving you of your money than in providing any solution

Check the connections between the computer and the modem. If the modem uses WIFI, make sure it turned on and the correct password is being used.

Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

• Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
• Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}

First, thank you to the folks that responded to my query. I ended up downloading the latest version of Mozilla, then I was able to get on the internet. I guess I may never know why I couldn't get on using Internet Explorer either. I'm only moderately savvy with technology, so I don't remember how I managed to download the new Mozilla version (yesterday). Again, I truly appreciate the two people who replied so promptly!

Good to hear.

If you are still having problems with programs connecting, The possibilities are; protection programs, firewall, malware.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.