Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Thunderbird suddenly stopped connecting to my email server. Solved by restarting modem.

  • 3 ответа
  • 5 имеют эту проблему
  • 1 просмотр
  • Последний ответ от testy

more options

Suddenly, two hours ago, Thunderbird stopped connecting with my email server. My account settings are correct and I confirmed the email provider is not having problems. I restarted Thunderbird and the problem continues. What can I do?

Suddenly, two hours ago, Thunderbird stopped connecting with my email server. My account settings are correct and I confirmed the email provider is not having problems. I restarted Thunderbird and the problem continues. What can I do?

Изменено Wayne Mery

Выбранное решение

I can access my email by webmail. Apart from Thunderbird's inability to access to my email provider's server, I had no other internet or connection problems. I tried everything imaginable. The last thing I tried worked -- restarting my modem. Given I had no other Internet-related problems, I could not imagine it was a modem problem, but, in desperation, I tried it and it solved the problem. I only wish I knew why.

Прочитайте этот ответ в контексте 👍 0

Все ответы (3)

more options

Can you access your email via webmail? If you can access via webmail, that will help narrow the problem.

more options

Выбранное решение

I can access my email by webmail. Apart from Thunderbird's inability to access to my email provider's server, I had no other internet or connection problems. I tried everything imaginable. The last thing I tried worked -- restarting my modem. Given I had no other Internet-related problems, I could not imagine it was a modem problem, but, in desperation, I tried it and it solved the problem. I only wish I knew why.

more options

Could be as simple as a data error or a minor network change that was keeping your requests from getting through and the modem reset cleared the modem cache, so it refreshed with new information.